Porter Do It Best Hardware and Rental in Des Moines, IA Open now

Reviews about Porter Do It Best Hardware and Rental

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  April 08, 2019, by Jeff Merrifield
  Terrible experience with service manager, KC. IF I COULD GIVE NEGATIVE STARS, I WOULD!!! I dropped off riding mower 4 weeks ago. Heard nothing from anyone for three weeks. Last week I called and was put on hold forever, so I called back. Twice I left my number and did not receive a call back. Finally, I had to just go there to get any answers. KC was rude and disorganized. He could not find my paperwork at first, until he searched through 7 or 8 stacks of service tickets. finally, his only answer was "our policy is to work on equipment bought here before other equipment". At this rate, I will never get my mower fixed. I am going back today with my trailer to pick up my broken mower, and I will never set foot in there again.