Smokin' Joe's Tobacco & Liquor Outlet #04 in Des Moines, IA Open now

Reviews about Smokin' Joe's Tobacco & Liquor Outlet #04

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  August 03, 2019, by Julie Wright
  I went into the store today to buy a bottle of vapor I waited some time in line when it was my turn I asked Michelle at the counter if they had any caramel because I thought I'd try something different than I usually get. we went down to that end and she pulled out a bottle and she said well it's really expensive it's $39 and I said no I'll just get and before I could finish she said hold on I'm going to go take care of these people and left me standing there. After helping a couple more customers I said ma'am I'm down here waiting to which she replied very smuggly well you don't know what you want. I said yes I do to which she replied you can get out of my store and go next door. I was shocked embarrassed and a little bit angry. I said I have been standing down here waiting for a long time she said get out of my store and go next door. I said that's fine I said I want to know who the manager is to which she replied you can talk to the owner Greg she obviously had no worries about him having a problem with her attitude with the customers. I usually deal with the blonde headed gal that works at night who is very very nice. Michelle on the other hand is another story rude arrogant and absolutely no clue what customer service is. She obviously claims the store as her own and feels that she can do anything to whoever she wants and takes great pleasure in it. Her attitude is it's your privilege to shop at that store and that is not how a business should be conducted. Your customers are your business and should be treated as such not as someone who's bothering you. Bottom line I will never shop at the store again. Does she not realize there's about a hundred or more other vape shops in Des Moines.